Munich

Junior Support Engineer

TRIXTER is one of Germany’s leading animation projects and visual effects studios, offering a wide range of high quality services in digital production for motion pictures and TV. We are proud to have worked on international feature films and series such as Marvel’s The Avengers, Avengers: Age of Ultron, Captain America: Civil War, Iron Man 3, Captain America, Ant-Man, White House Down, Cloud Atlas and Wolfblood.

TRIXTER is currently looking for a Junior Support Engineer. To start as soon as possible. Location: Munich or Berlin, Germany
Type of contract: Full-time

Responsibilities:

  • Provide Help Desk Support.

  • Take user support requests and take measures to fulfill requests.

  • Troubleshoot and resolve technical issues.

  • Manage resource usage on the compute cluster

  • Administer desktop computer hardware and systems (Centos,OSX,Win), security updates

    and patches.

  • Maintain user accounts and related systems.

  • Create and maintain related documentation/wiki.

  • Troubleshoot and solve problems reported by users.

  • Evaluate and modify system’s performance.

  • Identify user needs.

    Requirements:

  • Good verbal communication skills in English. German is a plus.

  • Technically curious and detail-oriented.

  • Familiarity with troubleshooting hardware and software on Desktops and Laptops

    required.

  • Must be enthusiastic and focused with a ‘can do’ attitude, and ready to work in a quality

    organization.

  • Great communication and problem solving skills

  • Ability to work well within a team

  • Good English language skills

  • EU citizenship or an existing German work permit

    What we offer:

  • A friendly work environment.

  • A chance to be work with an experienced team with diverse qualifications.

  • Experience working with cutting edge technology.

    Please send your CV and your earliest commencement date by email to jobs@trixter.de

    We are very much looking forward to meet you!

    www.trixter.de